1. Where are your products made?
Our products are made in our factory located in Chennai, India. Accessories such as our belts and bags are made in partnership with local artisans.
2. What materials go into a Dapper Shoe?
Our shoes are made using Full Grain Leathers imported from Spain, France, and Italy. The shoes are fully lined with soft calfskin leather and are finished with High-Grade Rubber Soles imported from Italy.
3. How do I know my size?
We follow the UK / India sizing. If you are unsure about your size, please share your foot length with us so we can recommend the right size for your feet.
4. Where can I purchase your shoes?
Our shoes are only available at dappershoes.in . We also host pop-up shops around the country throughout the year. Subscribe to our emails or like us on Facebook for pop-up shop updates and the latest Dapper Shoes news.
1. Methods of Ordering?
You can order via our Secure website or write to us at firstname.lastname@example.org
2. How do I know that my online purchase is secure?
We use SSL certificates and a PCI compliant gateway for our electronic commerce transactions.
3. What if an item I recently purchased is now on sale?
Price adjustments will be honored within fourteen days of the original purchase date in the form of Dapper Shoes store credit. You may contact us at email@example.com with inquiries.
1. How long will my shipment take to get to me?
All our shoes take 2-3 days from the date of dispatch. We have partnered with Fedex and Delhivery to ensure timely delivery of all orders.
2. What is the price for shipping?
Shipping is free on all orders.
RETURNS / EXCHANGES
1. What is your return policy?
Our return policy is simple, we offer easy returns/exchanges on all non-sale orders.
All products must be returned within 30 days from order date unless marked as final sale. Shoes must be in unworn condition.
2. How do I make a return?
Please email us at firstname.lastname@example.org and we will share the return label with you. You can schedule a pickup with the courier service at your convenient time and arrange for the shoes to be returned.
3. How long does it take to process a return/exchange?
Our warehouse processes return in the order they are received. Once the package is delivered, please allow up to 7 additional business days for your return or exchange to be processed. When a return or exchange is processed, you will be notified via email.
4. How long does it take for store credit to appear in my Dapper Shoes account?
Once the return is processed, store credit is applied to your Dapper Shoes account immediately.