Delivery & Returns
FREE EXPRESS SHIPPING
All orders will be shipped out via Fedex and are expected to be delivered within 2-4 days, once it leaves the factory. All orders would be trackable.
Ready to Wear (RTW) Shoes will be shipped out in 24 Hrs. If any size is out of stock, it will be mentioned as Pre-Order Item on the product page and will be delivered in 25 Days.
Made to Order (MTO) Shoes will be manufactured and delivered in 25-30 Days.
Free Shipping on all Domestic Orders. International Shipping is Rs.2000 (approx. US$30) per pair.
EASY RETURNS / EXCHANGES
Upon receiving your order, if it doesn't fit or you just like to return it, you have 15 calendar days from delivery date to return the items. We will not accept any return made once this period has expired.
Before proceeding a return note that:
- The product must be brand new & in an unworn condition. (Scratched soles will not be accepted, so please try on the shoes in a non-scratch surface).
The product must be returned in the same condition as it was sent with original packaging and all labels intact.
Please contact us through email at firstname.lastname@example.org before you return the shoes so that we can provide you with a return merchandise authorization (RMA) code and arrange for a reverse pickup.
Now, please print the documents sent, fill it out and place it inside the package.
All returns must be sent to our warehouse within 15 calendar days from delivery date.
In the case of size exchange, will ship back the new item/s with no extra cost for the customer.
Please note Dapper Shoes Co. will be bear the cost of return and re-shipping only once.
Only exchange or store credit will be available, no refunds.
If the item/s is being returned due to a manufacturing defect, Dapper Shoes will have to inspect the item/s and determine if that is the case before processing any refund or ship a replacement item/s.
All our shoes are handcrafted with genuine leather and variations in leather are due to this reason. It cannot be treated as defects/imperfections.
Most of our styles are hand painted or in case of dyed leathers, burnishing is done by hand. Since leather is a natural material, there is a tonal variation in each lot. No two pairs are like.
Creasing on leather shoes is also natural and is a characteristic of leather. Leather creases. Plain and simple. There is no such thing as crease free leather.
Plain toe shoes will always create more and whole cuts, in general, will most likely crease the most. You will most likely notice the least amount of wrinkling on Cap Toe or Wingtip Brogue.